What if ‘best practice’ is wrong?

Baker Tilly’s George Bull warns of possible flaws

There was once a poster at Watford Junction railway station, just outside London. Advertising the local shopping centre, it read: ‘Little blue dress, little blue dress, my life would be complete if only I could have that little blue dress.’ So it is with best practice: people within a firm readily incline to the view that, if they are adopting best practice, then professional life will be complete. What can possibly go wrong for the firm?

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