In many ways it was ideal preparation. Before embarking on a legal career, Sarah Nelson Smith took a post-law school gap year working as a holiday rep in the popular Greek retreat of Halkidiki. It was an eye-opening experience, figuratively and literally, welcoming holidaymakers at unholy hours and dealing with bizarre questions and gripes.
‘We had one guy who complained about the sea. There was a beautiful blue-flag beach but he said: “The hotel smells too salty in the morning.” He also complained about too many fish, while once a woman was crying during the welcome speech. When I asked her what was wrong, she said: “I can’t find my boyfriend.” I asked: “When was the last time you saw him?” and she said: “I haven’t seen him since we arrived at the airport, when the police took him.” He’d been smuggling drugs and got arrested. I had to go to the British consulate and fetch him.’ Continue reading “Client profile: Sarah Nelson Smith, Yum! Brands”