The Client’s View on DLA Piper – how do your lawyers score?

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The Client’s View on DLA Piper – how do your lawyers score?

What do clients really think about the service they get from your firm? Every year, the Legal 500 asks hundreds of thousands of clients how they rate firms on a range of metrics, including lawyers and team quality, value, billing, and industry knowledge.

The scores we collect allow us to benchmark firms against each other – this article looks at how DLA compares to its peers for lawyers and team quality.

How DLA compares to the Global 100 for lawyer and team quality

The graph below shows all scores for the Global 100 firms – the green dots representing firms which score above average for lawyers and team quality, and the red dots below. DLA’s score of 79.52 sits below the Global 100 average of 81.97.

DLA Piper

Lawyers and
Team Quality

79.52

Quality of partners 82.29

Quality of associates 74.80

Partner availability and engagement 81.87

All scores are global and /100.

The client scoring data also shows how DLA Piper rates in comparison to its competitor firms for quality of partners, quality of associates, and partner availability and engagement, among many other key metrics.

(The rest of this article is available to logged-in users only. If you are not logged in and unable to do so above, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “The Client’s View on DLA Piper – how do your lawyers score?”

Rating the lawyers – what the data tells us about Clifford Chance

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Rating the lawyers – what the data tells us about Clifford Chance

How do your clients rate the service they receive from your firm? Every year, we ask hundreds of thousands of clients to score firms on metrics such as lawyer quality, billing, communication and expertise, as part of the Legal 500 research. As well as providing insight on each firm, this means we can also benchmark firms against each other.

Lawyers and team quality – how does CC score?

Clifford Chance scores 80.94 for lawyers and team quality – as illustrated below, that score is 1.03% below the average for Global 100 firms; better than DLA’s score, but below Linklaters. Conversely, Herbert Smith Freehills scores 0.33% above the average.

(The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Rating the lawyers – what the data tells us about Clifford Chance”

Hogan Lovells: The Client’s View

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Hogan Lovells: The Client’s View

Hogan Lovells

Lawyers and
Team Quality

81.20

Quality of partners 84.08

Quality of associates 76.19

Partner availability and engagement 83.46

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Hogan Lovells scores 81.20. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Hogan Lovells: The Client’s View”

Ashurst: The Client’s View

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Ashurst: The Client’s View

Ashurst

Lawyers and
Team Quality

79.59

Quality of partners 83.47

Quality of associates 75.76

Partner availability and engagement 83.18

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Ashurst scores 79.59. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Ashurst: The Client’s View”

Bryan Cave Leighton Paisner: The Client’s View

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Bryan Cave Leighton Paisner: The Client’s View

Bryan Cave Leighton Paisner

Lawyers and
Team Quality

81.93

Quality of partners 84.52

Quality of associates 74.14

Partner availability and engagement 83.99

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Bryan Cave Leighton Paisner scores 81.93. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Bryan Cave Leighton Paisner: The Client’s View”

Herbert Smith Freehills: The Client’s View

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Herbert Smith Freehills: The Client’s View

Herbert Smith Freehills

Lawyers and
Team Quality

82.30

Quality of partners 85.21

Quality of associates 78.16

Partner availability and engagement 83.46

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Herbert Smith Freehills scores 82.30. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Herbert Smith Freehills: The Client’s View”

Latham & Watkins: The Client’s View

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Latham & Watkins: The Client’s View

Latham & Watkins

Lawyers and
Team Quality

85.21

Quality of partners 88.73

Quality of associates 81.14

Partner availability and engagement 86.01

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Latham & Watkins scores 85.21. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Latham & Watkins: The Client’s View”

Gowling WLG: The Client’s View

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Gowling WLG: The Client’s View

Gowling WLG

Lawyers and
Team Quality

80.33

Quality of partners 83.52

Quality of associates 73.42

Partner availability and engagement 84.12

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Gowling WLG scores 80.33. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Gowling WLG: The Client’s View”

Paul, Weiss, Rifkind, Wharton & Garrison: The Client’s View

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Paul, Weiss, Rifkind, Wharton & Garrison: The Client’s View

Paul, Weiss, Rifkind,
Wharton & Garrison

Lawyers and
Team Quality

86.64

Quality of partners 90.34

Quality of associates 76.66

Partner availability and engagement 89.36

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which Paul Weiss scores 86.64. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “Paul, Weiss, Rifkind, Wharton & Garrison: The Client’s View”

CMS: The Client’s View

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CMS: The Client’s View

CMS

Lawyers and
Team Quality

80.60

Quality of partners 83.07

Quality of associates 77.37

Partner availability and engagement 82.32

All scores are global and /100.

What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics such as lawyer quality and availability, billing, and levels of communication and expertise.

The answers we receive allow us to evaluate firms using a set of client service data scores, covering Lawyers and Team Quality, Value: Billing and Efficiency, and Sector and Industry Knowledge – all of which combine to produce an overall Client Service Score.

This article focuses on Lawyers and Team Quality, for which CMS scores 80.60. (The rest of this article is available to logged-in users only. If you are unable to log in above right, please click ‘Forgot your password?’ below to gain access to the full article). Continue reading “CMS: The Client’s View”