Following an extensive review of its legal support services in May, Wragge & Co has made 26 full time equivalent (FTE) staff redundant with a further 65 roles transferred across to business process outsourcing (BPO) group Intelligent Office.
The BPO arrangement sees staff from across all four of the 502-lawyer firm’s legal groups – corporate, commercial, finance and projects; real estate; human resources; and dispute resolution – transfer to form a new document production centre, concierge hubs and a ‘docucentre’ for reprographics, post and archiving, all managed on site by Intelligent Office. Continue reading “BPO – Wragges transfers 65 support staff to Intelligent Office as 26 staff take redundancy”