CMS Cameron McKenna (CMS) and Osborne Clarke (OC) have scaled back their legal process outsourcing (LPO) agreements with Integreon within days of each other. CMS is seeking an alternative provider while OC is looking to bring resources back in house.
The ten-year deal between CMS and Integreon, struck in May 2010, was the largest of its kind, worth £600m. CMS had hoped it would establish a revolutionary alternative model for legal support services by outsourcing its entire support staff function in areas including finance, human resources, and IT. The deal resulted in an estimated 9% of its support staff being made redundant, while a further 21% were relocated to either Bristol or India.
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