HarperCollins UK

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  • General counsel: Simon Dowson-Collins.
  • Team headcount: 12 in legal and contracts, including four lawyers.

The UK legal arm at publishing house HarperCollins is considered the ‘lifeblood of the organisation’, according to its chief Simon Dowson-Collins. In dealing with over 600 contracts a year for the acquisition of rights to publish books, the 12-strong team negotiates lucrative agreements with high-profile authors including George RR Martin, Veronica Roth, David Walliams and Nigel Slater.

Key to negotiations is ensuring royalties and rights are secured in those contracts, which allows the company to exploit its rights over the 70-year lifetime of copyright. ‘It is core to the business because it’s what we trade on – it’s essential we are at the front-end of the business,’ says Dowson-Collins.

Major mandates for Dowson-Collins, whose experience of in-house includes serving as a media defamation litigator at the BBC, include handling matters regarding an investigation into the so-called agency model – under which publishers rather than retailers set the price of e-books – by the European Commission. The company settled in 2012 after concerns were raised by the Commission that HarperCollins, alongside Simon & Schuster, Hachette, Holtzbrinck Publishing Group and Apple, had restricted the price of cheap e-books in breach of EU antitrust legislation.

Innovative structures put in place include the formation of a global piracy centre for the entire business, while forging external relations with the Police Intellectual Property Crime Unit, and notably establishing provisions for anti-bribery regulations and implementing a worldwide compliance programme.

Critical to the smooth operation is the department behaving collaboratively and collegiately, according to Dowson-Collins, and he says: ‘We live or die as a team and the ability to trust one another is crucial. You want people that care about what they do – that makes them trustworthy. Weak teams are internally competitive teams and contain people who are there for their own personal aggrandisement and ambition, before the good of others and the work they’re trying to do.’

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BSkyB

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  • General counsel: James Conyers.
  • Team headcount: 120 lawyers.

A ccording to BSkyB’s GC James Conyers, the hallmark of a great in-house team is its ability to ‘successfully identify the key needs of the business it is serving and the most efficient way to meet those needs, ensuring they will continue to be met sustainably in the future’.

The company secretary and five directors of legal report to Conyers. Each director of legal heads up a team or teams, which are focused on a particular part of Sky’s business (eg content acquisition) or a particular legal discipline (eg regulatory and competition law).

Stephen Wilkinson, global head of M&A at Herbert Smith Freehills, says: ‘What distinguishes Sky is that, whereas some companies in media and telecoms have come and gone, Sky has continued to lead change in a fast-moving industry, and the legal team’s skillset and approach has had to keep pace with that change. That change has taken place across the business – in technology, delivery platforms, expanding businesses from analogue to digital, satellite broadcasting to telecoms and broadband, and beyond. On top of all that it has taken on and integrated major acquisitions and won significant regulatory judgments and commercial litigation. They are individually and collectively leaders in their industry. There can only be a few law firm partners who know as much about broadcast media regulation as James Conyers.’

Last year the legal group, spearheaded by deputy GC Andrew Middleton and principal legal adviser Sianne Walsh, instructed longstanding adviser HSF on its high-profile £7.4bn buyout of European sister companies Sky Deutschland and Sky Italia from 21st Century Fox. The deal, which was cleared by EU antitrust authorities in September last year, created a pan-European business with 20 million customers and combined revenues of over £11bn.

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Atos

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  • Group general counsel: Alexandre Menais.
  • Team headcount: 160 lawyers.

In 2014 the total value of deals handled by Atos’ 160-strong, burgeoning legal team reached €3bn, including acquiring part of Xerox for €1.1bn, as the French IT services company also spun off Worldline in a €2bn initial public offering (IPO).

Led by GC Alexandre Menais, the Xerox transaction saw the in-house legal team handle a large chunk of the corporate work, assisted by Weil, Gotshal & Manges.

While large corporate deals are typically immune to strict fee arrangements, the Worldline IPO saw Cleary Gottlieb Steen & Hamilton advise Atos on a fixed-fee basis and Menais has banned all use of the billable hour outright.

The legal team has grown from around 150 in 2012 – the year after Menais joined from Accenture – to 210, which includes a contract management division of around 50 staff.

Menais has also introduced an in-house certification programme under which contract managers and other members of staff are able to achieve legal training and qualifications in modules such as compliance and company secretarial work.

Other initiatives rolled out by Menais and his team – where standout individuals include senior vice president, deputy group GC legal operations and contract management Maria Isabel Pernas Martinez, and head of contract management Beatriz Antona Rodriguez – have been adopted by Atos as a whole, including a buddy system to help new joiners integrate within the company. Menais has also brought in an external consultant to measure the success of Atos’ diversity programme.

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Vodafone

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  • Group general counsel and company secretary: Rosemary Martin.
  • Team headcount: 350 lawyers.

Vodafone’s legal team is the equivalent of a sizeable law firm in its own right – housing 350 lawyers in 26 countries worldwide and across legal, compliance and corporate secretariat, with a central team based in the UK. Led by GC and company secretary Rosemary Martin, one of the most well-known and respected heads of legal in the industry, it draws plaudits from all areas.

James Conyers, GC at BSkyB, says: ‘I’ve heard about the sort of things Rosemary Martin is trying to achieve at Vodafone and I always follow what they are up to with interest – in particular the approach to diversity and also the thoughtful approach to managing and developing the internal team.’

After pioneering the outsourcing of work to alternative service providers such as Riverview Law, Obelisk Legal Support and Axiom, the team is now looking towards managing the multiple resources of the in-house legal team, offshore Vodafone lawyers and legal outsourcers.

The team is particularly noted for its diversity focus, especially towards gender. Martin comments: ‘At Vodafone we do quite a lot around diversity, particularly as regards gender. We have job-sharing, which we try to encourage. A couple of senior lawyers are job-sharing.’ In the group legal team itself, which supports the head office, there are 20 nationalities, with 43 men and 65 women.

The legal department at Vodafone is also leading the pack on knowledge sharing and new media. ‘When we talk to law firms about what we are doing on knowledge management, we are probably at the forefront or certainly comparable with the big in-house legal teams, or ahead of some of the law firms, which is quite gratifying as it is something we spend quite a lot of time and effort on,’ adds Martin.

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BT

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  • Group general counsel and company secretary: Dan Fitz.
  • Team headcount: 400 lawyers including paralegals.

BT’s standout legal team, led by group general counsel (GC) Dan Fitz, along with a senior management team that includes chief operating officer and director of compliance and ethics, Gareth Tipton, and GC for UK commercial legal services, Chris Fowler, has long been ahead of the curve when it comes to innovation. Headlines include being one of the first in-house legal teams to obtain an alternative business structure licence and launching its now long-running and successful legal process outsourcing (LPO) venture. As a result, BT’s commercial external legal spend is down 90% since 2010.

Recent highlights for the team have included a landmark interim ruling from the Competition Appeal Tribunal against TV broadcaster BSkyB, which was ordered at the end of 2014 to make its sports channels available to rival BT, paving the way for BT’s YouView to air Sky Sports 1 and 2. Since moving aggressively into sports in 2012, BT’s legal team in 2013 helped to secure rights to broadcast the UEFA Champions League and Europa League from 2015. Within the legal team itself, 80% of low-value work is now handled offshore by Axiom, which at the start of 2014 won a contract to replace previous LPO provider UnitedLex. Tipton says: ‘We are pushing people up the value chain and being more cost-effective.’ BT’s overall legal spend is now split 58% internal and 42% external.

The team also set up a coaching and mentoring accreditation scheme for senior lawyers in 2014 to help with career development. Another initiative includes the establishment of Your Voice: a forum that includes representative lawyers from across all of the regions in which BT operates and communicates issues to the BT leadership team. The team also offers flexible working as a matter of course, and boasts a notable number of women in senior transactional and commercial roles.

In terms of its dealings with external law firms, BT operates a layered approach, with a regional network of preferred suppliers bolstered by Axiom, Obelisk Legal Support, Halebury, Shilton Sharpe Quarry’s Interim Solutions and NewGalexy. BT also typically fields more work out to regional law firms, with Wright Hassall undertaking a large and growing portion of its commercial instructions.

The telecoms giant has no minimum commitments to its external law firms and the panel is not fixed or exclusive. However, the work being fielded to external firms is becoming more niche – Bird & Bird used to undertake mainly commercial work for BT but, at the last review, around a third of its work related to competition or intellectual property litigation.

Fowler, who has been driving the Axiom deal and other new initiatives, says: ‘A lot of this comes down to leadership. I’m lucky that Dan said to me: “I want you thinking about the bigger picture.”’

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Diageo

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  • General counsel: Siobhan Moriarty.
  • Global team headcount: 140 lawyers.

Global drinks giant Diageo is noted for housing a weighty 140-strong legal team that deals with issues spanning M&A, intellectual property (IP), and antitrust work on an international scale, with the team receiving a number of citations.

Operating as a matrix structure, the team is praised by its GC Siobhan Moriarty for its resilience and creativity in helping the business achieve its goals. Moriarty comments: ‘We see our reason for existing as enabling the business to achieve its objectives within the legal and regulatory constraints that exist but do it in a creative and proactive way.’

A priority for the legal team is to encourage gender diversity, and currently 53% of its leadership roles across the global legal function are female, with 42% based in emerging markets. The company – which had revenues in 2013 of £15.48bn – has set itself a target to have 30% female representation of executive leadership roles across the business by 2015 – the figure currently stands at 28% globally – and the development of female talent, while programmes for flexible working, wellbeing and education for female employees are also in place.

Key members of the team include GC for western Europe, Catriona Macritchie, and GC for Asia Pacific, Annabel Moore.

Major mandates for the company, which produces Smirnoff Vodka and Johnnie Walker whisky, included the acquisition of a majority controlling stake (55%) – through a series of transactions over 2013 and 2014 – in the listed Indian company United Spirits, while other deal work involved an agreement to acquire 50% of the Don Julio tequila brand from Jose Cuervo and the connected sale of the Bushmills Irish Whiskey brand to Casa Cuervo, which is expected to close in Q1 of 2015.

Last year also saw Diageo undergo a major internal reorganisation, which involved eliminating an entire regional structure. Moriarty credits the legal team for its ability to adapt to the changing business environment. Moriarty herself is highlighted for her contribution in leading the legal function across Europe, a role she stepped into following her predecessor Tim Proctor’s retirement after 13 years. A corporate lawyer, she worked in private practice in London and Dublin before joining the FTSE 100 company’s in-house practice in 1997, where she has also worked as corporate M&A counsel and regional counsel for Ireland. She believes it is crucial for teams to maintain a level of connection with the business.

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Coca-Cola Enterprises

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  • Vice president, legal: Paul van Reesch.
  • Team headcount: 30 lawyers

Coca-Cola Enterprises (CCE) is in charge of the manufacturing and distribution of Coca-Cola in Great Britain, involved in operations from packaging, supply and advertising, to major consumer-focused projects such as sponsoring the London Eye.

The team has a reputation for being imaginative and progressive despite its modest size. Under the lead of vice president, legal Paul van Reesch, the team at CCE deals with 80% of legal work in-house, going externally for complex niche advice such as competition or to review work done by the team from a risk perspective. Van Reesch comments: ‘The business has won an account for two big customers and the legal team was a fundamental part of that win.’

Recent achievements include bringing in around £5m in revenue from successful litigation and over £800,000 as a result of avoiding incorrect charges levied by CCE’s corporate customers.

The agile in-house team has increased efficiencies through a number of innovative technology deals, including a sizeable deal with Novatus, under which repeat contracts, including sponsorship contracts, trading contracts and non-disclosure agreements, will be automated.

The latter half of 2015 will see the deal with Novatus extended to provide customers with an online negotiation portal, meaning trackable changes can be made securely without the need for further e-mails. All of CCE’s contracts will be loaded on to the system and be available online. 

Further innovation is seeing the team assess whether it needs to formally enter a contract or rely on commercial heads of terms and common law, particularly where suppliers do not accept CCE’s contractual terms. Van Reesch comments: ‘We are trying to redefine the way we work to make the contractual process quicker.’

The team has also launched an app to help the business better understand its legal obligations. 

CCE will apply in 2015 to become one of a small number of in-house teams to achieve a Lexcel standard. Achieving the standard means preparing a handbook stating how the team operates, complying with various Solicitors Regulation Authority requirements such as service-level agreements and auditing files.

Van Reesch adds: ‘Last year we put together a vision for the legal team. How can I expect them to work hard and deliver if I’m not giving them the best possible platform on which to succeed?’

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Sainsbury’s

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  • Head of legal services: Nick Grant.
  • Team headcount: 18 lawyers

Collaborative working is at the heart of the Sainsbury’s attitude towards external counsel, with head of legal services Nick Grant being an advocate for building strong links with the outside partners that he terms as a ‘legal community’.

According to one law firm partner: ‘The idea is that its law firms, instead of just competing with each other, co-operate together and with Sainsbury’s to mean
that two and two equals five.’

Another admiring external adviser comments: ‘Sainsbury’s has one of the hardest working in-house teams I know, which has delivered some massive projects for the business, and does so with enthusiasm, great team spirit and a good sense of humour.’

Grant’s team certainly has a full in-tray, working for the UK’s second largest supermarket chain with revenues of almost £24bn and 161,000 staff. The team covers a wide range of disciplines, including commercial litigation, construction, employment and intellectual property. Big mandates for the team over the last year include the high-profile joint venture with Dansk Supermarked to create the new Netto grocery chain in the UK and a High Court challenge against a Tesco ad campaign which claimed its own-label goods were cheaper.

In 2014, the in-house department conducted its third panel review, which saw reappointments for Addleshaw Goddard; Bond Dickinson; CMS Cameron McKenna; Croner; Dentons; DWF; Wragge Lawrence Graham & Co; Linklaters; Shepherd and Wedderburn; and Winckworth Sherwood.
The panel review focused on costs management and pressed advisers to work collaboratively. The process was run by Clare Russell and Paul Jenkinson from the legal team, in partnership with Paul Sykes from its procurement team.

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British American Tobacco

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  • Regional general counsel, western Europe: Benoit Belhomme.
  • Group legal director and general counsel: Neil Withington.
  • Team headcount: 300 lawyers

Operating in one of the most litigious and heavily regulated industries, it is unsurprising that the London-headquartered British American Tobacco (BAT) is cited as having one of the most seasoned and capable teams in the business.

The team has been shaped by corporate lawyer Benoit Belhomme, who joined the company from the Paris office of Clifford Chance (CC) in 1992 to build up a substantive in-house function in Europe. Twenty-three years later and the corporate’s western Europe regional legal team comprises 58 lawyers, including 13 heads of legal to cover 42 markets with their respective teams. There is also a regional legal hub based in London. Covering a broad range of legal and compliance issues on a daily basis, the London team covers litigation; regulation including marketing restrictions and legislation, and excise laws; high value commercial transactions; intellectual property; and competition.
The business last year generated £3.6bn in western Europe (global revenue totalled £15.3bn in 2013) alongside £1.2bn operating profit, and working in a controversial industry means the team needs to be agile to ‘balance between risk management and business partnering’, says Belhomme.

‘This team is dynamic and able to respond to the high demand and pressures generated by the constantly changing regulatory environment,’ says Belhomme. ‘The profile of our lawyers requires commercial savviness, high interpersonal skills coupled with first class legal skills.’ Heavyweight names to watch include Christina Wagner, who served as head of legal in the northern European cluster before being appointed to head of legal and corporate affairs for global duty free in Switzerland.

CC private equity head Jonny Myers singles out the team, and references the company’s recent dispute with HM Revenue & Customs, which led to BAT being fined £650,000 for oversupplying cigarettes to Belgium, as evidence of the team’s ability to handle sensitive issues effectively. ‘Ben dealt with that issue with aplomb – calmly, sensibly, and got on with the rest of the day job. He gives his team the right balance, and the exposure to do their stuff without feeling cramped.’

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Associated British Foods

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  • Director of legal services and company secretary: Paul Lister.
  • Team headcount: 45 lawyers

Associated British Foods (ABF)’s profile has been achieved despite it running a lean team for a £13bn multinational. The team consists of 45 lawyers across 47 countries worldwide involved in a wide range of activities from retail to manufacturing. Its director of legal services, Paul Lister, comments: ‘I like to keep a tight team, because the tighter you are, the more opportunity you’ve got for internal growth.’

Daniel Hudson, a disputes partner at Herbert Smith Freehills, is impressed: ‘This well-organised and committed team has a broad understanding of the relevant commercial and other issues for ABF’s various global businesses as well as a sound grasp of the legal issues in play.’

In 2014 the team, which has household names such as Primark and Twinings in its remit, has taken innovative steps towards cost reduction, undertaking a project that analyses the department’s spend by country, subject matter, instructing counsel and law firm globally, and establishes where savings are best made. Major upcoming mandates for the team include taking Primark to the US market with the opening of a high-profile store in central Boston at the end of 2015.

Lister’s style of management is admired by his peers in the retail industry. Mark Amsden, general counsel (GC) and company secretary of supermarket chain Morrisons, says: ‘Paul Lister is a great bloke – he is really sensible, a good leader and empowers his team really well.’

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