A few weeks ago I returned from the 37th annual ILTA education conference, which was held this year at the Gaylord Opryland hotel in Nashville.The Gaylord in Nashville is not my favorite venue. It was cobbled together from the original Opryland Hotel when the Gaylord company decided to build conference destinations. It’s difficult to easily get from one area of the structure to another, and easy to get lost, The Gaylord hotels in Dallas and Washington are purpose-built and much more ‘user friendly.’