Knowledge in law firms remains crucial but hard to capture. In a special report, we assess the standout KM teams aiming to give their lawyers an edge and clients the intelligence they crave.
Not so long ago, access to the knowledge management (KM) function at a law firm meant running the gauntlet to avoid confrontation with a law librarian or wrestling with a ridiculous microfiche machine. Thankfully, the service has evolved a lot since then. The sophisticated technology, the experienced and professional staff and the sheer volume of instantly available knowhow means that KM is an integral part of a law firm’s arsenal, and one that is increasingly being harnessed directly by the firm’s lawyers and clients.
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