The successful application of technology to a law firm’s business ultimately hinges on one key question: is it technology that drives the business or business that drives the technology? Most of the main IT decision makers argue that it must be the latter, while questioning whether technology should even be the main consideration.
‘Technology is an enabler, but being innovative isn’t just about bringing in technology,’ says Bryant Isbell, managing director of Baker McKenzie’s global e-discovery and data advisory group. ‘It can also be about redesigning a process and looking at different ways to reimagine a solution’.
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