What do clients really think about the service they get from your firm? Every year, the Legal 500 asks hundreds of thousands of clients how they rate firms on a range of metrics, including lawyers and team quality, value, billing, and industry knowledge.

The scores we collect allow us to benchmark firms against each other – this article looks at how DLA compares to its peers for lawyers and team quality.

How DLA compares to the Global 100 for lawyer and team quality

The graph below shows all scores for the Global 100 firms – the green dots representing firms which score above average for lawyers and team quality, and the red dots below. DLA’s score of 79.52 sits below the Global 100 average of 81.97.

The client scoring data also shows how DLA Piper rates in comparison to its competitor firms for quality of partners, quality of associates, and partner availability and engagement, among many other key metrics.

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Lawyer quality – how DLA compares to peer firms

All scores can of course be compared to the market average, or benchmark. DLA’s score of 79.52 for lawyer and team quality is 2.45% below the average, but above firms including Baker McKenzie and Dentons. All three – and Hogan Lovells – score below the Global 100 benchmark.

Partner availability and engagement – how DLA compares to
peer firms

The score for lawyers and team quality is made up of three sub-criteria – quality of partners, quality of associates, and partner availability and engagement. DLA’s score of 81.87 for quality of partners is 2.81% below the Global 100 benchmark of 85.10. Bakers, Dentons and Hogan Lovells all score below the benchmark too, to varying degrees.

Associate quality – how DLA compares to peer firms

For quality of associates, DLA’s score of 74.80 is 2.22% below the Global 100 benchmark of 77.02 – it fares less well compared to all of Bakers, Dentons and Hogan Lovells, which all score below (but closer to) the benchmark.

Benchmark scoring for our other criteria (value: billing and efficiency, and sector and industry knowledge) and all sub-criteria is also available. We can provide data on a worldwide, jurisdictional, country-by-country, office or practice area perspective, with the option to select a small bespoke group of comparator firms.

If you would like to know more, please contact us at researchinfo@legal500.com – we welcome all feedback on our data and what insights you would like to see.