How do your clients rate the service they receive from your firm? Every year, we ask hundreds of thousands of clients to score firms on metrics such as lawyer quality, billing, communication and expertise, as part of the Legal 500 research. As well as providing insight on each firm, this means we can also benchmark firms against each other.
Lawyers and team quality – how does CC score?
Clifford Chance scores 80.94 for lawyers and team quality – as illustrated below, that score is 1.03% below the average for Global 100 firms; better than DLA’s score, but below Linklaters. Conversely, Herbert Smith Freehills scores 0.33% above the average.
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